Developed by Atlassian, Jira is a technological tool for the management of projects of different scales; a bugs tracking system, and an incident management system. This is an efficient tool for automated project management, and its real-time reporting and monitoring functionalities. Thanks to this platform, it is now easy to collaborate rapidly with highly flexible planning.

Release date: 2002.
Programmed in JAVA.
https://www.atlassian.com/software/jira

Jira is delivered with four types of tickets (with the possibility to extend them by an administrator):

• Story : A "User Story"
• Task : A task to be accomplished
• Bug : A problem to resolve
• Epic : A work-load apt to last for a long time

Operations relative to Tickets:

• Create
• Configure
• Link
• Clone
• Shift
• Monitor
• Comment
• Share

Advantages:

• Flexible and powerful
• A complete tool
• Simple ergonomics
• Intuitive and clear portal
• Available in three languages: French, English, and German

Disadvantages :

• Paid tool
• Too complete: the tool requires a great deal of time to appropriate and master fully
• Training is necessary.